Large Call Center

Giva, Inc.    

Information technology company in Sunnyvale, CA
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Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management and Customer Service applications architected for the cloud and ITIL aligned. Giva dominates in …
Founded in 1999, Giva provides a suite of HIPAA-compliant Help Desk, IT Service Management and Customer Service applications architected for the cloud and ITIL aligned. Giva dominates in the healthcare, banking, financial services, law and other high security/compliance minded customers.

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Q:
What features and functions in software will help you implement best practices?
A:
Important questions to ask to determine if your software supports Help Desk Best Practices
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